Privacy Policy

The business of Repossession Help Ltd is Management Consultancy activities other than financial management and involves the collection of personal information from individuals who may be interested in a specific type of education.

We use advertising, for example on social media sites, to attract individuals that may be suited for the business products or services offered by Repossession Help Ltd.  We are upfront and open about what we do, and this privacy policy sets out how we collect your personal data, what we do with it, who we give it to, how we keep it safe and how long we store it for. We believe that transparency is important, and we strive to do our best to protect your personal information in accordance with this privacy policy.

DEFINITIONS

When we talk about ‘us’, we mean Repossession Help Ltd and the entity detailed in the schedule. We are the operator of this website. When we talk about ‘you’, we mean the person using this website or services of this website or participating in any surveys, questionnaires or quizzes produced by this website. ‘Personal data’ or ‘personal information’ is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you. It is very important to us to protect your personal data and to use it strictly in adherence with applicable privacy and data protection laws.

STAYING ANONYMOUS

You can browse our website anonymously, although cookies may be collected. You will not be able to access surveys or questionnaires anonymously.

COLLECTION OF DATA

We collect personal data about you when you give it to us or explicitly consent for it to be given to us. This generally occurs when you complete an online form, survey, quiz or questionnaire in which case you have chosen to consent to the collection and subsequent sale of your personal data.

We collect and process the minimum amount of information we need to be able to be able to contact you about our products/services and deliver effectively to you the product/service you have expressed interest in, or to fulfil a service contract, or to meet a legal obligation. How much data we collect depends on the type of product/service you have expressed an interest in.

This information can include:

  • Your computer’s IP address.
  • Your computer’s software details.
  • Your page visit information.
  • Your browsing patterns.
  • Other sites you’ve visited.

We will not seek sensitive personal data from you, such as health details or information revealing your religious beliefs or ethnic origin.

Other than listed above, we do not collect financial information relating to you such as bank card details.

COOKIES

We may also use ‘cookies’ on our website to provide a way for the website to recognise you and keep a track of your preferences, and to enable you to contact us directly from the website. Cookies may also be used to optimise website speed for your convenience, to allow you to customise our web pages and so that you do not have to keep filling in your details repeatedly. We may collect information about your IP address and how you used our site. That data collected by cookies does not usually identify you, but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our website and send you information more specific to your needs or to invite you to purchase one of our services.

USE OF DATA

We may use your personal data to contact you about products or services we deliver or sell. It allows us to align our products and services as closely as possible to your needs and situation. 

We process data to enable us to deliver to you, products, services and information that you have expressed interest in, or that are compatible with the reason you provided your personal data. We may do this because you gave your consent. 

STORAGE AND DISCLOSURE OF DATA

The personal data you provide to us is stored in our CRM which has strict security to ensure data protection, integrity and confidentiality. While we do our best to ensure the security of your data, no storage is 100% secure and we cannot guarantee the safety of your data. By agreeing to this policy, you agree to such storage. Data is deleted from our storage every 90 days. This means, if we have collected your personal data, we will delete it within 91 days. 

COLLECTION OF DATA OF MINORS

We do not intend to collect the personal data of persons under the age of 13. If you are the guardian of a minor and suspect they may have provided us with their personal information, please contact us and request to have the minor’s personal information destroyed (use the contact information in the schedule below).

DATA RIGHTS

At your request, we will tell you what personal data about you is being processed, on what basis, and by whom. If you decide your data should not be processed for one or more purposes, you may withdraw your consent from using your data in that way. Please note that we will action your request as soon as practically possible however such a request will not take effect immediately and you may still be contacted by us in the meantime. You may amend inaccurate, incomplete or outdated personal data at any time by applying directly to us using the contact information in the schedule below. You may also request that all personal data we have collected about you be deleted from our records and erased from information stored by any third party organisations processing data on our behalf. We have implemented an ongoing destruction process so that any collected data is securely destroyed within 91 days of collection. If data we have collected about you is processed using automated means, you have the right to receive that data in a structured, machine-readable format and to transmit it to another data controller without hindrance.

CONTACT US

Please let us know if you have any requests, feedback or concerns regarding the way we manage your personal data. Use the contact details listed in the below schedule. We will respond to you within 14 days and take action, within reason, as quickly as possible. If you are not happy with how we manage your concerns, you can contact your local data protection supervisory office. 

CHANGES TO THIS PRIVACY NOTICE

It is important to us that our privacy notice is regularly reviewed and we will do so to keep it relevant and up to date with changing laws. We will notify you of any changes by posting the new policy on this page. Where used in this privacy policy, we and us means: This website is owned and operated by Repossession Help Ltd.

Our registered place of business is:

71 – 75 SHELTON ST, LONDON, WC2H 9JQ

PH: +44 (0)20 8638 8025

If you have questions about the information we hold or how we use it, please contact us via email at: contact@repossessionhelp.net

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